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Christmas and New Year Support

Please note that between 23/12/2025 and 02/01/2026, response times for support tickets may be slower than usual. We appreciate your patience and will endeavour to respond as soon as possible.

Please use this page to contact us. We aim to reply as soon as possible.

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Train Simulator FAQ

TS Controllers FAQ
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Alan Thomson Simulation Installer issues

PLEASE NOTE: Support tickets requesting support for third party non-ATS products should be made to the respective developer.

We are unable to answer enquiries relating to freeware products. Please contact the specific developer.