Contact us

Please use the portal below to contact a member of the team. We will aim to respond to your enquiry within 72 hours. Please look at the links below to see if your query has been covered already.

Website General Issues and FAQ

Train Simulator FAQ

TS Controllers FAQ
> PBC Support FAQ

Alan Thomson Simulation Installer issues

Please check on the current status to see if your issue has already been reported – Alan Thomson Sim Status

PLEASE NOTE: Support tickets requesting support for third party non-ATS products and enquiries relating to when TS Controllers hardware will be back in stock will not receive a response. Please contact the individual developer

Our support system is currently undergoing maintenance. Please email us ([email protected])