AT installer

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  • 26th December 2020 at 16:27 #1628536
    Barrie Sheppard
    Participant

    When I try to run the installer I get a message saying my login details are incorrect(they are correct and working until today ) I have tried to reinstall by downloading it again but the download gets blocked by my anti virus software because a threat has been detected. Any suggestions.

    26th December 2020 at 17:00 #1628701
    Bentom
    Participant

    Hi, please disable your AV and try again. Seems to flag as a false positive for many.

    26th December 2020 at 17:34 #1628899
    Barrie Sheppard
    Participant

    Hi, Thanks for the help, I have downloaded the installer but it still says my details are incorrect!

    26th December 2020 at 21:27 #1629885
    personc17
    Participant

    Is there a way to install products without the installer? The installer seems to cause so many problems with my system

    10th March 2021 at 18:00 #1924581
    Vivien Dean
    Participant

    Is there any way of resolving this download issue WITHOUT disabling antivirus? Windows Defender detects virus ‘Trojan:Win32/Zpevdo.B’, and is marked as a severe threat. I don’t want to take the risk.

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