Reply To: Shonky Route Installers


Sorry to hear that you feel the level of support has been substandard. Looking at the ticket history it appears that the installers were unable to verify your eligibility to install certain products because you had cancelled your subscription with us. We reactivated the subscription for you on 13/01 and informed you of this. If there’s anything else we can help with then I look forward to your reply on the open support ticket.
Many thanks